IT support service packages – Straight Flush

2,400.00

Funlus’s IT support service package Värisuora. This package is perfect for you when you want the best performance for WordPress sites and WooCommerce online stores.

The IT support service package includes

  • Self-service portal
  • Email support
  • Phone support
  • On Weekdays from Monday to Friday from 9AM to 4PM
  • Software product maintenance
    • Publishing system (WordPress) and update credits
      • Security updates to the publishing system
    • Theme updates
    • WooCommerce technical updates and incident management
  • Light server maintenance (approximately 1 hour per month, including Linux operating system updates, PHP updates)
SKU: ITVARISUORA Category:

Description

This package is perfect for you when you want the best performance for WordPress sites and WooCommerce online stores.

  • Through the Content Delivery Network (CDN), the website responds from the nearest data center around the world
  • The Load Balancer distributes the incoming load evenly across servers, ensuring that the failure of one server does not cause issues with the website’s operation
  • A generous 100 GB of disk space is available
  • The database is separated into its own service (dedicated database server), which enhances speed
  • Email inboxes with Office 365 migration (licenses are purchased separately)
  • Recommended traffic limit is under 1000 gigabytes per month
  • Two virtual servers (redundancy) (Memory 2 GB, 1 processor)
  • Daily backups, with free restoration from them
  • Domain name (1 unit)
  • Technical monitoring of the hosting solution servers 24/7
  • Reliable Amazon Web Services (AWS) cloud server environment
  • SSL protection (https)
  • Technical user support service channels
  • Content management system (CMS) user guide
  • Email support
  • Phone support
  • On Weekdays from Monday to Friday from 9AM to 4PM
  • Software product maintenance
  • Content management system (WordPress) and update credits
  • Security updates to the publishing system
  • Theme updates
  • WooCommerce technical updates and incident management
  • Light server maintenance (approximately 1 hour per month, including Linux operating system updates, PHP updates)

Changes not related to support, content updates, or development work will be agreed upon separately as change work based on the current price list (according to the cost estimate).

The contract period is 12 months.

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