IT support service packages – Full House

600.00

Funlus’s IT support service package Full House is suitable for lightweight WordPress sites and WooCommerce online stores, along with their light usage support.

The IT support service package includes

  • Self-service portal
  • Email support
  • Phone support
  • On Weekdays from Monday to Friday from 9AM to 4PM
  • Software product maintenance
    • Publishing system (WordPress) and update credits
      • Security updates to the publishing system
    • Theme updates
    • WooCommerce technical updates and incident management
  • AWS Virtual Server

Description

This package is suitable for lightweight WordPress sites and WooCommerce online stores, along with their light usage support.

  • AWS Virtual Server (1GB RAM, 1 processor)
  • Daily backups, with free restoration from them
  • Disk space 50GB and domain name (1 unit)
  • Email inboxes (1-5 units) or Office 365 migration (licenses purchased separately)
  • Recommended traffic limit: under 20 gigabytes per month
  • Technical monitoring of the hosting solution’s servers 24/7 (subcontractor)
  • Reliable fast server spaces (EU)
  • SSL protection (https)
  • Technical user support service channels
  • Content management system (CMS) user guide
  • Email support
  • Phone support
  • On Weekdays from Monday to Friday from 9AM to 4PM
  • Software product maintenance
  • Publishing system (WordPress) and update credits
  • Security updates to the publishing system
  • Theme updates
  • WooCommerce technical updates and incident management

Changes not related to support, content updates, or development work will be agreed upon separately as change work based on the current price list (according to the cost estimate).

The contract period is 12 months.

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